Interview

Consumer Protection Act 2019 and Health Care Services

S. Rajendran

The Consumer Protection Act, 2019 (CPA), which came into effect on July 24, 2020, is expected to go a long way in serving the interests of consumers at large. In times such as at the present, with the COVID-19 pandemic raging across the country, disputes are likely to arise over the shoddy services rendered in certain segments of the health care ...