This Policy Report, The Politics and Governance of Social Policies in Delhi : Comparing Cash and In-kind Transfers, acknowledges the potential contribution of social policies towards attaining a sustainable and inclusive human and social capital transformation as also social integration. Yet, exclusion errors, especially involving ineffective targeting methods, insensitive service providers, and poor public services, including the apathy of political representatives, tend to exacerbate social tensions in the community, affecting the well-being of citizens with the attendant risk of social disintegration.
This study by O. Grace Ngullie highlights the decisive role of politics and governance in Delhi and its contribution towards reaping the prospective benefits of food security programmes through service delivery mechanisms of cash and in-kind transfers. It especially captures the narratives of those beneficiaries who benefited earlier from Cash Transfers programme known as Dilli Annashree Yojana and are now benefitting from the Public Distribution System under the National Food Security Programme. Resting on a two-fold attempt, the study gives the citizens’ perspective on service delivery of cash and in-kind transfers and examines the household’s access to food, education, and healthcare while evaluating the social relationships, including the nature of relationships they have with the service providers and political representatives. The study stresses the significance of psychosocial dimensions and advocates including them in the planning, implementation and evaluation of socio-economic welfare programmes.